Best Ways To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
New managers often make a few mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. A the team that has unique solutions to the same problem would function better. In effective management, there are many different styles. Each style should be used at its right time and place.
One approach that you can use when faced with a problem is the consultative approach. Ask your team. Do no tell them. See what their views about a situation, customer or account are. You should understand how your team want to have their problems solved and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. This will most likely happen if your predecessor was a directive manager. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.